Resident Care Manager, RN - Senior Living

Essential Functions

• Performs initial assessment of potential residents to determine eligibility for move-in.
• Performs assessments of current residents at critical points of change including changes of condition or changes of services.
• Plans, organizes, implements, and evaluates continuous functioning of the department as well as the quality of resident care on the unit while applying best practices.
• Affords assessments of needs and develops a plan of care with the resident and their family. Develops a vulnerable adult care plan as appropriate for new residents.
• Obtains physician’s orders in a timely manner and according to policy, and reports significant changes to the physician.
• Receives and sends medical faxes between other health care providers.
• Observes residents reactions to medications and procedures, monitors vital signs, detects deviations and measures resident progress.
• Maintains accurate resident records reflecting the resident’s condition, nursing needs, observations, actions taken, treatment and progress in a timely manner and according to policy.
• Maintains awareness of changes in state and federal regulation to assist in implementing changes needed.
• Serves as the primary contact person to meet and appropriately handle resident and/or family concerns.
• Provides positive interaction with the residents.
• Communicates to families any concerns and/or change of condition in a timely manner.
• Works outside of regularly-scheduled shifts on occasion to maintain connection with staff on all shifts and to maintain awareness of concerns and needs not identified on day shifts.
• Maintains awareness of changes in state and federal regulation to assist in implementing changes needed.
• Serves as a mandated reporter and aware of the Elder Justice Act; reports Vulnerable Adult incidents in a timely manner according to regulation; performs investigations to determine cause and action needed for improvement.
• Participates in quality improvement projects and monitors change.
• Provides input and monitoring of appropriate Medicare, MSHO (if applicable), and insurance usage by residents.
• Continually evaluates appropriateness of resident placement on the unit.

Department

• Participates in the orientation of new employees.
• Makes sure all resident care staff and care given on the unit are in line with established policies, procedures and standards.
• Responsible for job performance appraisals of resident care staff.
• Performs disciplinary actions for resident care staff in consultation with the Director of Nursing.
• Provides ongoing coaching and education to resident care staff.
• Assists staff in preparing for state and federal inspections.
• Evaluates staffing needs and maintains adequate staffing.
• Assists in interviewing and selection process for new employees, as needed.
• Assesses educational needs of the department, provides input, and assists in the determination of competency.
• Coordinates and conducts educational and informational staff meetings on a regular basis, including assistance with orientation of new employees.
• Identifies and obtains financial information from residents relating to reimbursement for services rendered.
• Ensures that all services provided are included on the service plan.