Resident Care Coordinator (RCC) - Avamere Seaside

About the role

The Resident Care Coordinator (RCC) is responsible for coordinating resident care needs and staffing, assisting the Director of Health Services in training new staff, and managing daily resident care activities.

Responsibilities

• Maintain the schedule and update coordination tools like the physician appointment and pharmacy logs.
• Filing and organization of the clinical records.
• Document information pertaining to changes in residents' status, needs, and appointments.
• Ensure proper documentation of all care plans, nurses' notes, and all other resident correspondence.
• Provide orientation and on-the-job training to Caregivers and Medication Techs.
• Assist with daily living activities (i.e., bathing, dressing, and eating).
• Conduct weekly, monthly, and quarterly audits.
• Complete quarterly evaluations of residents as assigned.
• Participate and provide feedback in Quality Assurance Meetings.
• Manage scheduling of Caregiver and Medication Tech staff, ensuring adequate staff are on duty at all times.
• Create and maintain an atmosphere of warmth, patience, enthusiasm, calm, and joy.
• Complete ongoing training as assigned.
• Support caregivers in daily resident care, communication, and problem-solving.
• Avoid shortages of supplies and equipment.
• Participate in training and support staff development efforts.
• Maintain a clean and organized environment.
• Follow established healthcare standards and practices.
• Ensure the safety and comfort of residents.
• Communicate effectively with residents, family members, and staff.
• On-call staffing responsibilities after hours and weekends as needed.

Requirements

• Prefer experience as a Caregiver and Medication Tech in a Memory Care/Unit or Assisted Living Facility.
• Maintain and have an active CPR/First Aid Certification during employment.
• Experience in electronic medical records documentation.
• Must have the ability to obtain a Food Handler's Card.
• Prefer a licensed Certified Nursing Assistant in the State position the position is held.
• Must be 18 years or older.
• Friendly, attentive, and professional demeanor with residents and guests.
• Maintain confidentiality of all resident care information.
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Qualifications

• High school diploma or equivalent.

Skills

• Effective communication skills.
• Ability to manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive medical, dental, and vision plans.
• Low individual and family deductible.
• 401(k) Retirement Plan with discretionary employer match.
• Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply.
• Employee Assistance Program (EAP).
• Canopy: Free, confidential support for mental health, stress, family needs & work/life balance.
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account).
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

Pay

Compensation is commensurate with experience.

Schedule

Shifts vary.