Resident Care Coordinator (RCC)

Charter Senior Living — Augusta, GA | Pay: $21–$25/hr | CMA certification required

About the role

At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and exceptional service. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to the associates who care for them every day.

We are seeking a compassionate, organized, and service-driven clinical leader to support the daily operations of resident care services while leading and supporting frontline caregiving teams. This role is ideal for someone who is passionate about senior care, team leadership, resident wellbeing, and operational excellence within an Assisted Living environment.

The Resident Care Coordinator (RCC) is responsible for supporting the daily operations of resident care services while helping ensure quality care, resident satisfaction, regulatory compliance, and strong team performance within the Assisted Living community. This role partners closely with the Health & Wellness Director (HWD) to oversee frontline caregiving teams through scheduling, coaching, training, support, and operational coordination. The RCC plays a key role in promoting Charter Senior Living’s mission, core values, and resident-centered care philosophy while helping create a positive environment for residents, families, and associates. The ideal candidate is compassionate, organized, dependable, and passionate about leading caregiving teams while enhancing resident quality of life.

Core Values

• Serve with Heart
• Serve with Purpose
• Serve with Courage
• Have Fun While Serving

What makes a great fit

• Leads with compassion, professionalism, and accountability
• Enjoys mentoring and supporting caregiving teams
• Thrives in a collaborative and fast-paced care environment
• Builds strong relationships with residents and families
• Maintains strong attention to resident care quality and team support
• Brings positivity, reliability, and heart to every shift