Resident Care Coordinator

About the role

The Resident Care Coordinator supports the Director of Wellness in maintaining high standards of resident care, staffing coordination, and team development. This role plays a key part in ensuring care teams are supported, schedules are maintained, and residents receive safe, quality services in a compassionate and compliant environment.

Responsibilities

• Coordinate schedules for CNA, CMA, and PSA team members to maintain appropriate staffing levels
• Support onboarding, training, competency checks, and ongoing development of care staff
• Aid in monitoring resident care services and ensuring compliance with company standards
• Participate in daily stand-up meetings and collaborate with leadership on staffing and resident needs
• Ensure timely completion of resident weights, vitals, and required documentation
• Maintain care team adherence to safety procedures, policies, and administrative expectations
• Provide coaching and support to care staff to promote a positive and service-focused environment
• Maintain professionalism and confidentiality in all resident, family, and team member interactions

Requirements

• Current Medication Aide certification required
• Experience in senior living, assisted living, or healthcare environments preferred
• Previous experience supporting or leading care teams preferred
• Strong communication, organization, and problem-solving skills
• Ability to manage staffing coordination and multiple priorities effectively
• Professional, team-oriented mindset with strong customer service skills
• Commitment to resident safety, quality care, and accountability

Benefits

• Available to All Employees
• Double time pay on major holidays
• Free employee meals
• Up to $1,000 employee referral bonus (no limit)
• Instant access to earned wages between paydays
• Full-Time Benefits
• Medical, dental, and vision insurance
• Up to 3 weeks PTO in your first year
• Employer-paid life insurance
• Employee Assistance Program (EAP)
• Short- and long-term disability
• Critical illness and accident insurance