Resident Care Coordinator

About the role

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Anual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Makes copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Cookier transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Cooks coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned.

Requirements

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Qualifications

• High school diploma or equivalent
• Experience in a customer service or healthcare setting preferred
• Ability to communicate effectively both verbally and in writing
• Strong organizational skills
• Basic computer skills

Skills

• Customer Service
• Communication
• Organization
• Technology

Benefits

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Anual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

Pay

Commensurate with experience

Schedule

Varies by position