Resident Building Maintenance Caretaker

Job Overview

The Resident Building Maintenance Caretaker will provide direct support to the Association Manager and will perform daily operations of maintenance, vendor management, monitoring and testing, and administrative duties. This position will work directly with residents and third-party vendors and will respond to requests in a timely manner; ensure compliance with the Association’s governing documents; identify potential concerns and proactively address maintenance and equipment problems while providing exceptional customer service.

Your Responsibilities

• Maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties.
• Effectively communicate concerns and recommended solutions to Association Manager.
• Adhere to and follow the Standard Operating Procedure Manual; communicate timely to the Association Manager any updates.
• Communicate professionally with associates, subcontractors, and clients.
• Assist Association Manager with emergency procedures, including but not limited to, key safety control, water shut off, and any other emergency procedures.
• Empty coins from laundry when needed.
• Identify and assist with management of violations such as decorations on unit doors, dogs relieving themselves in the common areas, items being left in the hallways, and homeowners misusing the trash areas.
• Document maintenance concerns that may lead to building maintenance trends.
• Identify potential building mechanical concerns, diagnose and manage all common area concerns and building machinery repairs.
• Communicate and supervise third-party vendor repairs and contracted services for common area concerns and building mechanical equipment and schedule annual services.
• Assist and support Association Manager in competitive bidding for mechanical contracts and large projects.
• Maintain a routine log of preventative maintenance including, but not limited to, systems, boilers, doors, stairwells, lights, heating and cooling, HVAC, and other work performed.
• Handle emergencies onsite- plumbing, HVAC, and contact / schedule emergency work.
• Manage water shutdowns as needed (schedule, communications, on site vendor management).
• Maintain and clean work/utility rooms. Maintain and clean garage including floors, doors, and all parking areas.
• Maintain inventory for maintenance and caretaker supplies. Follow company guidelines, to purchase all inventory and supplies as needed.
• Provide lawn care, brush trimming, mulch maintenance, weed control and water exterior plantings.
• Remove leaves and debris (keep the ramps free of leaves in the parking deck).
• Take the trash out to designated location Monday, Wednesday and Friday or as needed.
• Maintain refuse / recycling rotation / placement, and monitor recycling contamination and trash chute blockages / wrong items.
• Move and store roof deck furniture as the seasons permit.
• Supplement snow removal, and salting of sidewalks and steps.
• Complete property walks for maintenance and light bulb replacement – interior and exterior.
• Test pool chemical levels-maintain and clean equipment.
• Work with contracted vendor to change over HVAC.
• Aid with garage doors issues.
• Work directly with third-party vendor for upkeep and maintenance of exercise equipment.
• Install and remove Elevator protection pads as required.
• Touch up walls (painting/mudding).

Skills & Qualifications

• High School Diploma
• Associate or bachelor’s Degree (Preferred)
• Excel, Outlook, and Word experience
• Applicable Construction and Maintenance work experience and background
• Certified Pool Operator (CPO) Certification

Physical Requirements

• Ability to lift up to 30 lbs. following appropriate safely procedures.
• Being able to work in various positions, including but not limited to bending over, stooping, squatting, kneeling, and standing for extended periods of time.
• Walking the property. Ability to navigate the property quickly and easily as required to meet the job functions.
• Reaching with hands and arms.
• Walk and climb stairs.
• Ability to work in different environmental conditions (e.g., heat, cold, wind, rain, humidity).
• Ability to climb ladders and work at heights above ground level (8 feet).
• Sitting at a desk.
• Use of keyboard, computer, and applicable software and equipment.

Additional Duties And Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage.
• Vacation and sick time off benefits.
• 10 paid holidays.
• A 401k with company match.

Disclaimer

• The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.