Resident Maintenance Manager

About the role

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Responsibilities

• Lead and support a district maintenance team, including hiring, onboarding, training, and ongoing coaching.
• Oversee daily occupied maintenance operations, including issue intake, work assignment, vendor coordination, and timely completion.
• Monitor operational KPIs, resource usage, and asset financials to support efficient and cost-effective performance.
• Ensure company systems, procedures, and maintenance standards are followed consistently.
• Communicate goals, expectations, and metrics to guide team performance and service quality.
• Aid in quality control efforts through work reviews, training, and adherence to maintenance standards.
• Assist with escalations and help resolve maintenance issues promptly.
• Collaborate with vendor partners and internal teams to support compliance, scheduling, and operational needs.
• Lead routine meetings to address seasonal trends and business needs.
• Conduct field-based training, ride-alongs, inventory checks, and storage room inspections.

Requirements

• High school diploma or GED required.
• Bachelor’s degree or technical certification is preferred.
• Minimum five (5) years of progressive operations or multi-unit leadership experience required with hands-on experience with basic hand tools and power tools.
• Scheduling, dispatching, or resource allocation experience strongly preferred.
• Valid driver’s license required.
• Strong understanding of property maintenance or property management.
• Comfortable working with data, reports, and basic financial information such as P&L statements.
• Proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Working knowledge of OSHA safety standards preferred.
• Strong leadership, communication, and problem-solving skills.
• Lift/carry: 50 pounds to waist height, 50 pounds to shoulder height, 20 pounds above the head.

Compensation

The anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Perks and Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• 9 paid holidays per year.
• Paid time off (PTO) accrual based on hours worked.

CA Privacy Notice

To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.