Resident - AG Field Service Technician

Responsibilities

• Diagnose and repair ag equipment from application, tillage, planting to harvest equipment at the customer’s location
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Works safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Works collaboratively and assists other technicians as needed regarding troubleshooting repairs
• Documents work orders in a complete and timely manner to ensure a high level of customer satisfaction; identifies and communicates the need for parts for inventory

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 3+ years of relevant diesel equipment repair experience, preferably some field experience
• Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus
• Ability to write and communicate effectively, interact with supervisors, customers, and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Able to maintain a safe and clean work environment including service truck
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive
• DOT Med card or ability to obtain is required
• Class A CDL or willingness to obtain one within a defined period

Minimum Physical Requirements

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box

Pay

The pay range for this position is $38.00 to $51.00. Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

Schedule

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 19
• paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance
• Safety Boot Reimbursement, PPE & Uniforms provided
• Tool Insurance