Residence Worker

Responsibilities

• Provide clients with an orientation of the facility services, protocols, and policies upon arrival.
• Supports clients with the check-in process, monitoring behavior and overall well-being.
• Utilizes the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake.
• Conducts hourly rounds of the facility to ensure all room doors are secured and clients' personal belongings are secured.
• Advocates for the client’s needs, making referrals to and collaborating with appropriate resources.
• Observes clients in day-to-day routines: maintains informal contact and develops informal opportunities to assist when needed.
• Reports and documents the incidents.
• Bags and tags client personal belongings where needed and reports room cleaning and repair needs to the Shift Supervisor.

Qualifications

• A High School Diploma or High School Equivalency Diploma.
• One year of experience working with at-risk people who have complex needs in a similar working environment.
• Computer literacy including proficiency in Microsoft Office Suite, EMR, and the ability to learn new technologies and databases.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Willingness to obtain a CPR Certification and/or Food Protection Certificate while employed with Samaritan Daytop Village.