Residence Manager (NY)

About the role

The Residence Manager will oversee the daily operation of the assigned residence; including providing direct supervision of Direct Support Professionals (DSPs); ensuring individuals receive quality supports; managing budget and overseeing and managing the day-to-day operations/systems critical to the smooth running of the program. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Responsibilities

• Coordinate, implement and evaluate individual program plans and maintain records in compliance with OPWDD and state/federal regulations.
• Hire, train and supervise DSPs in completion of job responsibilities.
• Provide orientation and evaluation of residential staff (i.e., progressive discipline and staff development) and secure records confidentially.
• Implement all policies, procedures and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend, participate and monitor/review all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings.
• Attend and participate in agency standing committee meetings, training and assigned activities outside of the residence.
• Ensure timely submission of required paperwork including payroll, Res Hab, Incident Reports/Investigations, etc. (Use Manager’s Weekly Report to ensure systems are monitored).
• Ensure residence physical plant is maintained and meets regulatory requirements.
• Complete and ensure that all staff complete mandatory training (i.e., SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner.
• Model and perform all aspects of Individuals’ program plans and ensure staff understands and implements each individual’s plan as written using a Person Centered approach.
• Be on call to respond and address emergencies, including incidents, safety hazards and staffing issues.
• Facilitate communications with the day programs and related work sites to enhance comprehensive case management.
• Review documents on Therap, including checklists, t-logs and medical information daily and address problems as they arise.
• Conduct record reviews in order to ensure compliance and identify potential problems to be resolved. Communicate information to relevant parties, including the Assistant Director, Director, MSC, BIS, etc.
• Develop and maintain relationships with family members/advocates of the individuals and address concerns as they arise.

Requirements

• High School Diploma or GED required
• Bachelor’s degree in Health and Human Services or related field preferred
• 3+ years of experience in the field of Developmental Disabilities with 1+ years of experience in program supervision

Benefits

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance