Residence Manager

About the role

The Residence Manager oversees the daily operation of the assigned residence, supervising Direct Support Professionals (DSPs), ensuring quality supports are provided, managing budget, and overseeing operations.

Responsibilities

• Coordinate, implement, and evaluate individual program plans and maintain records in compliance with OPWDD and state/federal regulations.
• Hire, train, and supervise DSPs in completing job responsibilities.
• Manage and evaluate residential staff, including conducting progress reviews and addressing disciplinary issues.
• Implement and monitor policies, procedures, and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend and participate in team meetings, including interdisciplinary, individual service plan, and clinical meetings.
• Participate in agency standing committee meetings, training, and assigned activities.
• Ensure timely submission of required paperwork, including payroll, Res Hab, Incident Reports/Investigations, etc.
• Maintain the residence's physical plant and ensure compliance with regulatory requirements.
• Complete and ensure staff complete mandatory training (SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner.
• Model and perform all aspects of individual program plans and ensure staff understand and implement each individual's plan using a Person-Centered approach.
• Be on call to address emergencies, including incidents, safety hazards, and staffing issues.
• Facilitate communication with day programs and related work sites to enhance comprehensive case management.
• Review documents on Therap, including checklists, t-logs, and medical information, and address problems as they arise.
• Conduct record reviews to ensure compliance and identify potential problems to be resolved, communicating findings to relevant parties.
• Develop and maintain relationships with family members/advocates of the individuals and address their concerns.

Qualifications

• A High School Diploma or GED.
• A Bachelor’s degree in Health and Human Services or a related field preferred.
• At least 3 years of experience in the field of Developmental Disabilities, with at least 1 year of experience in program supervision.

Benefits

The Center for Family Support offers a competitive compensation package including:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance