Residence Life Facilities Technician

This position is an integral member of the Residence Life team and is responsible for overseeing maintenance activities and project work coordination for 11 residence halls. It plays a key role in maintaining a safe, dynamic, and well-maintained residential community, ensuring exceptional service, prompt responses, and innovative solutions to meet student needs and enhance the student experience. The role inspects, maintains, and repairs custodial equipment and facilities, oversees work orders, supply inventory, and project management, and assists with construction, design, and operational maintenance as needed.

Responsibilities

• Provide facilities and services that complement and supplement the university’s mission, focusing on student learning in a team environment.
• Utilize the work order management system to deliver customer service-focused facilities management, ensuring prompt responses and solutions to student concerns.
• Serve as the department liaison with Facilities Management; collaborate and develop strong working relationships.
• Receive, inspect, inventory, and distribute equipment, supplies, and furniture to appropriate areas and staff.
• Repair and maintain department custodial equipment, furniture, and property to prevent further damage and ensure optimal operation.
• Troubleshoot, escalate, and document issues according to established policies and procedures.
• Perform routine and non-routine building inspections to monitor spaces for safety, comfort, and aesthetic appeal; recommend repairs, upgrades, or replacements.
• Coordinate trades, vendors, and technical staff for construction, design, and operational maintenance.
• Assist building control systems staff to ensure proper heating, ventilation, and air conditioning within the residence halls.
• Operate as an active member of the Residence Life team to maintain a focus on team building and success.
• Collaborate with Residence Life staff to create a supportive living-learning environment that enhances student success and engagement.
• Network with colleagues to stay informed about current trends and issues in campus housing.
• Foster positive relationships with students, families, campus partners, faculty, staff, and external stakeholders.
• Attend training and development seminars; represent Residence Life at major university functions and events.
• Ensure compliance with state and university purchasing policies and procedures.
• Prepare departmental and contractual purchase requisitions for maintenance equipment, supplies, and furniture.
• Assist in the development of annual and long-range maintenance plans and cost estimates for the residence halls.
• Be available for emergency and on-call situations.
• Serve as a backup for snow maintenance of residence hall entrances, including snow removal and treatment.
• Serve on campus committees as requested and assigned.
• Perform other duties as assigned.

Requirements

• Three years of maintenance and/or operations experience.
• Excellent oral and written communication skills; comfort with public speaking, active listening, and generating trust among diverse groups.
• Strong interpersonal skills and ability to work with diverse individuals and build partnerships; ability to operate effectively in cross-functional teams.
• Proven ability to function in both independent and team environments.
• Demonstrated analytical, problem-solving, organizational, and management skills.
• Ability to organize work tasks logically and efficiently, manage and prioritize multiple tasks and projects, and adapt to shifting priorities and schedules.
• Recognize safety concerns, adhere to safety procedures, communicate facility issues, read labels, and follow instructions for proper use of equipment and supplies.
• Ability to perform manual labor, including lifting up to 50 pounds or more, and possess a valid driver’s license.
• Basic knowledge of personal computers, including word processing, spreadsheets, group calendars, email, and ability to learn payroll and event scheduling systems.
• Pass essential job function screening.

Preferred Qualifications

• Associate’s degree from an accredited institution.
• Experience working at a college or university.

Key Job Responsibilities

• Receive, inspect, inventory, and distribute deliveries independently to appropriate entities.
• Utilize specialized equipment to repair and maintain complex machinery, equipment, and facility property.
• Assist trades, crafts, vendors, and technical staff with construction, design, and operational maintenance.
• Perform routine and non-routine facility inspections and monitor cleanliness.
• Troubleshoot, escalate, and document issues according to established policies and procedures.

Benefits

• Exceptionally low-cost comprehensive health, dental, and vision benefits.
• Employer match of Wisconsin Retirement System contributions at 7.20%.
• Attractive amount of paid leave per year in addition to paid sick leave.

Pay

$26.00 per hour

The selected candidate must pass a post-offer employment test, hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles, and complete a six-month probationary period.