Residence Inn Indianapolis Downtown on the Canal - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smiling communication for both guests and team coordination.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan
• Now offering Daily Pay!

Property Information

• Located directly on Indianapolis's scenic Central Canal and a block away from Military Park
• Self-catering accommodations and an indoor pool area
• Cooler-colored rooms with a cozy seating area facing the flat-screen TV
• Kitchen equipped with stove top and dishwasher, with necessary silverware and serving dishes provided
• Outdoor terrace offering scenic views of the Central Canal
• Dry cleaning/laundry services and complimentary full breakfast served at the lounge every morning
• Proximity to restaurants like Fogo do Chao or Morton’s Steakhouse, and to Convention Center Plaza and the Indiana State House within one mile