Residence Inn Rockford - Front Desk Agent
Aimbridge Hospitality · Rockford, IL · 2 mo ago
ManagementFull-time
Key Skills/Responsibilities
- Guest Service Superstar: Bringing the warm vibes and top-tier service that make guests feel right at home.
- Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
- Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
- Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.
Education & Experience
- High school diploma or equivalent.
- Experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
- Competitive benefits package after an initial waiting period.
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
Property Information
- Located near Magic Waters, Illinois' largest theme park.
- Abundant choices for shopping at Cherryvale Mall.
- Close to Rockford hospitals including Mercy Rockford Health, OSF Saint Anthony, and Swedish American UW.
- Recommend exploring Anderson Japanese Gardens, Rock Cut State Park, Midway Village Museum Center, or Klehm Arboretum and Botanic Garden.
- Home to many companies such as UTAS (UTC Aerospace), FCA Fiat Chrysler Automotive Belvidere Assembly Plant, Woodward, General Mills, PCI, Textron, and Mondelez.
- Provides fully-equipped kitchens, free hot breakfast daily, and free WiFi for each guest.