Reservations Coordinator

About the role

The Reservations Coordinator will join the Student Engagement and Campus Life team, a department focused on enhancing the student experience through various means. The position reports to the Assistant Director for Event Services and involves responsibilities such as meeting with event clients, assisting with reservations, and creating event layouts.

Responsibilities

• Meet with event clients to assist with reservations of meeting/event spaces.
• Create event layouts and secure necessary approvals.
• Grow and participate in a developmental plan with potential for advancement within the Department and Division.

Requirements

• Bachelor’s degree in relevant fields such as hospitality and tourism management, event management, communications and public relations, or outdoor recreation.
• Excellent customer service skills.
• Effective in a fast-paced environment, managing multiple tasks, prioritizing, and meeting deadlines.
• Experience in academic or professional settings, including office and customer service support.
• Proficient in computer skills like email, scheduling, word processing, and spreadsheets.
• Strong organizational, communication, and interpersonal skills, able to interact respectfully with diverse groups.

Preferred Qualifications

• Previous experience in high-volume/fast-paced or higher education/student affairs environments.
• Experience working with and/or supervising college students.
• Working knowledge of event scheduling software like Event Management Systems or CollegeNet’s software (25Live).

Pay and Benefits

A base compensation package between $43,000-47,000 is offered, along with a comprehensive benefits package including health insurance, paid leave, retirement, tuition assistance, VT discounts, and more.