Reservations Agent

About the role

The Reservations Agent is responsible for selling the resort and providing information to prospective guests to capture sales from incoming calls and coordinating details of each reservation to ensure the guest’s satisfaction.

Responsibilities

• Sell the resort and provide information to prospective guests
• Capture sales from incoming calls
• Coordinate details of each reservation to ensure guest satisfaction
• Must be an experienced customer service professional with excellent phone skills
• Able to multitask
• Passionate about service and hospitality
• Willing to work a flexible schedule
• Willing to accept assignments on an as-needed basis

Requirements

• Must be willing to work a flexible schedule
• Willing to accept assignments on an as-needed basis

Qualifications

• Must have experience in customer service
• Must have excellent phone skills
• Must be able to multitask
• Must be passionate about service and hospitality
• Must be willing to work a flexible schedule
• Must be willing to accept assignments on an as-needed basis

Skills

• Customer service skills
• Phone skills
• Multitasking abilities
• Passion for service and hospitality

Benefits

• Competitive Salary
• Comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary employee meals
• Complimentary employee parking

Pay

Competitive Salary

Schedule

Full-Time Employment

Benefits

• Comprehensive benefits package
• Employee discount for stays at any Four Seasons worldwide
• Complimentary employee meals
• Complimentary employee parking