Research Technician - LMS

About the role

The LMS Implementation Specialist plays a crucial role in transforming mental health care through innovative training and support systems.

Responsibilities

• Build and configure courses, modules, and live event registrations in the LMS.
• Review and update existing content to ensure accuracy and accessibility.
• Collaborate with teaching and learning specialists, program administrators, and other team members to design and launch new learning opportunities.
• Assist with support desk duties, responding to learner inquiries as needed.
• Partner with colleagues across teams, including the IDEA Team Lead and the Community Engagement & Partnerships Lead, to integrate content that reflects diverse needs and perspectives.
• Contribute to cross-team projects or tasks beyond LMS implementation, such as supporting live training logistics.
• Provides technical and administrative support for a research project.
• Collects and enters data. Assists in analyzing data. Assists with preparation of reports, manuscripts and other documents.
• Assists with the installation, sets up and performs experiments; interacting with students and other laboratory staff under the direction of the principal investigator.
• May assist recruiting and scheduling research subjects; assisting with developing or amending study protocols; assisting with developing data collection tools; assisting with building databases; and providing general administrative support.
• Developing skills in research techniques or methods, regulatory policies and procedures, and relevant scientific field.
• Performs other related work as needed.

Requirements

• Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
• Knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Qualifications

• Advanced degree.
• Experience with Learning Management Systems, Zendesk, and Articulate.

Skills

• Comfort with technology and enthusiasm for learning new tools.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Clear communication skills, including the ability to explain technical processes to non-technical colleagues.
• Time management.
• Problem-solving skills.
• Organizational skills.
• Versatile verbal and written communication skills.
• Ability to work independently and as part of a team.

Benefits

The University of Chicago offers a comprehensive benefits package including health, retirement, and paid time off. For more information, refer to the Benefits Guidebook.