Research Protocol Subject Matter Expert

Core Competencies

• Deep subject matter expertise in research protocol governance and administration
• Process analysis and transformation mindset
• Strong client/stakeholder-facing communication and consulting skills
• Ability to operate independently while advising and leading across technical and programmatic teams
• Comfort navigating regulated, compliance-driven environments

Qualifications

• Bachelor's degree in a relevant field (psychology, public health, life sciences, health administration, or related discipline); advanced degree preferred.
• Minimum of 10 years of experience in a federal health research environment (e.g., VA, NIH, DoD, or other federal agency research programs).
• Minimum of 5 years of experience in clinical or health research administration, protocol management, or research compliance.
• Demonstrated experience supporting the full research protocol lifecycle, including IRB/regulatory processes.
• Experience supporting or leading process improvement or transformation initiatives within a research or clinical operations environment.
• Strong understanding of research site operations and the challenges faced by site-level research staff.
• Experience leading the development of standardized, repeatable analytical reporting products, dashboards, and performance tracking systems.
• Excellent written and verbal communication skills, with the ability to translate complex regulatory and operational concepts for varied audiences.
• Strong stakeholder management skills and experience working across multidisciplinary teams.
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain a Public Trust clearance.
• Experience with relevant regulatory frameworks or agency-specific research policy (e.g., VA research and development policy).
• Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or other federal healthcare agencies.
• Familiarity with VA data domains, research program data, or enterprise VA systems.
• Experience supporting IT-enabled process transformation, including requirements gathering or systems implementation for research administration platforms.

Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.

Pay

The posted salary range is the company's good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.

Schedule

This position may be subject to client-specific or government-mandated vaccination, health, or safety requirements, which may change over time.