Research Interviewer — National Public Perspectives Study

About the role

Location: Remote (United States). Duration: Project-based through Q1 2027. Interview Mode: Video or phone. Join an internal research interviewing team conducting a large-scale, structured interview study with members of the public across the United States. The study explores what people value in their daily lives, challenges and frustrations they experience in their communities, their concerns, and how they imagine life changing over the next fifty years. This is a listening role focused on asking well, listening carefully, and capturing what people actually said — accurately and in their own words. Interviewers work under a research lead who handles protocol, quality review, and scheduling. The team supports two distinct interview streams: Stream 1 consists of high-volume, structured, script-guided interviews with a broad cross-section of US residents, rewarding consistency, stamina, and clean documentation. Stream 2 involves a smaller set of interviews with people in observation-heavy professions (local journalists, paramedics, social workers, real estate agents) who describe early or unusual changes they have noticed in their communities, requiring more judgment, credibility with working professionals, and the ability to probe follow-up questions in real time.

Responsibilities

• Conduct remote interviews (video or phone) with participants across a wide range of ages, regions, income levels, and backgrounds, following a standardized question guide
• Ask open-ended questions and draw out long-form answers without leading, prompting, or inserting your own views
• Record sessions with participant consent and produce accurate, complete transcripts
• Log required metadata for every interview — participant region, demographic category, date, question mapping, and response traceability — using the project tracker
• Follow the study's informed-consent script and all human-subjects research protocols exactly as written
• Maintain strict confidentiality regarding the study sponsor and follow a defined response protocol if a participant asks who commissioned the research
• Flag data quality issues, incomplete sessions, or unusual responses to the research lead rather than resolving them independently
• Participate in onboarding training, calibration sessions, and periodic quality reviews of your recordings
• Meet weekly interview targets set with your research lead and adjusted to your availability

Requirements

• Excellent spoken and written English, with a neutral, non-leading interviewing manner
• Demonstrated experience in interviewing, qualitative research, structured data collection, journalism, case management, intake work, oral history, market research, community outreach, or a comparable setting where you asked people open-ended questions and documented their answers
• Strong written documentation skills and genuine accuracy in transcription and note-taking
• Ability to follow a research protocol precisely, without improvising the question set or the consent language
• Comfort building quick rapport with people from backgrounds different from your own, and discretion with sensitive or personal disclosures
• Willingness to complete human-subjects research ethics training (CITI or equivalent) during onboarding
• Legally authorized to work in the United States, based in the US, and available across US time zones including some evenings and weekends when participants are available
• A quiet, private workspace and reliable internet capable of stable video calls and audio recording

Qualifications

• Prior work on an IRB-approved study, or familiarity with informed consent and participant confidentiality requirements
• Experience with federally funded or government-sponsored research
• Multilingual ability, particularly Spanish
• Experience recruiting or scheduling hard-to-reach participants
• Background in sociology, anthropology, public policy, communications, journalism, social work, public health, or a related field
• Familiarity with transcription tools and structured data entry
• Already-current human-subjects research ethics certification (CITI or equivalent)

Work Location & Requirements

Fully remote within the United States. Training, question guides, scheduling support, recording tools, and the consent protocol are provided.