Research Director (Managing Supervisor)

Responsibilities

• Work seamlessly with our team to integrate AI process and methods in existing research programs
• Work to open up new opportunities to sell in AI processes
• Develop new processes to add to our suite of capabilities
• Cultivate strong relationships with clients and cross-functional internal resources
• Advise clients and senior-level decision makers with strategic recommendations of how to integrate AI into research programs and demonstrate how this will help achieve account goals
• Ensure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards
• Own all aspects of the project execution and escalate issues that impact the timeline or data quality in a timely manner
• Counsel junior-level staff, oversee deliverables, and provide professional development opportunities
• Aid in the development of scopes of work, budget management, and staffing with team leads
• Present research findings to clients in a clear and professional manner, translating data into strategic recommendations

Qualifications

• Ability to join us in a hybrid model of working in-person in the office weekly in one of our U.S. locations
• 7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferred
• Hands-on experience in AI applications and tools and demonstrated proficiency in integrating and developing AI solutions alongside more traditional research methods
• Experience in secondary research, social listening, landscape analyses, secondary data gathering/synthesis and insights development from secondary research
• Business acumen and self-starter mindset – able to work fluidly with a team and independently; can hear about a challenge and propose options and solutions
• Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling
• Strong Project Management skills; capable of setting priorities, meeting deadlines and managing projects
• Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
• Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus
• Bachelor’s degree required