Research Director

Essential Duties and Responsibilities

• Direct all research operations, ensuring quality, innovation, and efficiency across projects.
• Serves as point person with research clients, building positive rapport and identifying opportunities for new partnerships.
• Supervise and mentor research staff, providing guidance, feedback, and professional development opportunities.
• Serve as primary contact for survey development and client data administration to provide clients with insights to guide initiatives and strategy.
• Oversee survey design, execution, analysis, and presentation of findings to clients.
• Establish and maintain standardized research procedures to ensure consistency and accuracy.
• Monitor client satisfaction and continuously improve research methodologies and service delivery.
• Stay current on emerging research methodologies, analytics tools, and data platforms to advance innovation.
• Actively monitor research and electric utility trends and provide recommendations to enhance client experience and support Inside Info business growth.

Preferred Qualifications

• Bachelor’s degree in business, analytics, marketing, or a related field; advanced degree preferred.
• 5+ years of experience in research management, data strategy, or analytics.
• 3+ years of experience supervising others.
• Experience with EOS (Entrepreneurial Operating System) a plus.
• Proven ability to translate complex data into clear, actionable insights.
• Strong project management, presentation, and communication skills.
• Experience with survey platforms and data visualization tools.