Research Coordinator

Draftomat is looking for a Research Coordinator to contribute to customer service, scheduling, gardening and landscape-related operations, order coordination, project support, and vendor administration. You will collect, evaluate, organize, and summarize research information that supports business decisions while working with the teams responsible for this area.

Responsibilities

• Gather information from approved internal and external sources using clearly defined research questions.
• Review source quality, capture relevant facts, and keep notes that distinguish evidence from assumptions.
• Organize findings in spreadsheets, research logs, summaries, or presentation-ready formats across customer scheduling and service operations.
• Analyze patterns, themes, market information, survey results, or competitor activity as assigned.
• Prepare concise written summaries that explain findings, limitations, and recommended follow-up while supporting customer scheduling and service operations.
• Maintain source references, research files, and confidential information in an organized manner.

Requirements

• Strong online research, reading comprehension, organization, and written-summary skills.
• Comfort using spreadsheets, search tools, survey data, and shared research documentation.
• Ability to compare sources critically and avoid presenting unsupported conclusions as facts.
• Good numerical and analytical reasoning for interpreting basic trends and survey results.
• Strong attention to detail and consistent citation or source-tracking habits.
• A pre-employment background check is required.

Position Details

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate

Pay

$69,000 - $76,500 per year