Research Analyst, Channel Performance
What you can expect to be doing
Manage survey research projects, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects;
Design questionnaires and plan analyses;
Perform quality checks at various stages of the research to ensure accuracy, and to avoid errors or mistakes;
Manage the overall project timelines, ensuring that milestones are met and signed off at the various stages of the project execution;
Analyze and interpret survey results; prepare reports and presentations;
Develop an understanding of our clients’ business issues and the industries in which they operate.
Requirements
- Are awesome.
Love data, consumer decision-making, and puzzles.
If anyone called you a “data scientist” you might want to hug them. - Can create killer stories in presentations, visually, and in writing.
- Get excited about what makes customers happy
Qualifications
- Have a Bachelor’s degree in analytical or insights-focused fields such as economics, marketing, psychology, sociology, statistics, or similar business or liberal arts programs.
- Beyond this, extra points for:
- Strong organizational, multi-tasking, decision-making, and problem-solving abilities along with an analytical aptitude, inquisitive nature, and a passion for uncovering insights;
- Experience working with survey applications a plus (such as Qualtrics, Google Consumer Surveys, etc.);
- Background and/or familiarity with quantitative and/or qualitative research methodologies;
- Proficiency in Microsoft Office (Excel, Access, Word and PowerPoint) including the ability to use macros to increase efficiency in Excel and PowerPoint.
- Experience with things such as questionnaire design, sampling approaches, and tabulation planning.
Skills
- Serious MS Skills: MS Office is your friend – you are proficient in Excel and PowerPoint.
Benefits
The salary range for this role in New York, NY is $55,500 to $65,500. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
About Ipsos
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights.
About the Team
The Channel Performance Service Line is home to the largest mystery shopping agency in the world. We complete over one million shops every year in 100+ countries across all industry segments and organization sizes. We also offer Geolocation Surveys, Site Audits & Installations, and foundational research within our portfolio of services. Our purpose is to help our clients improve their business performance across all channels in which they serve their customers – brick and mortar retail, digital e-commerce, and contact centers. We do this by helping them size channel opportunities, measure the delivery of brand promises, and drive compliance and sales conversion across these channels.