RES RECOVERY SUPV - OASAS RESIDENTIAL

Do work that matters in a culture that means it. Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall—it’s how we show up for each other and for the people we support.

About the Role

The Residential Recovery Supervisor oversees the entire day-to-day operation of a residential group home, serving adults in recovery by providing leadership, supervision, and guidance to 12 residents and supervision of Residential Recovery Counselors, while ensuring compliance with state and OASAS regulations as well as agency policies and procedures. The role models adherence to house rules, policies, and practices for all residents and visitors. The supervisor manages budgets, funding, residents and house money, writes purchase orders, and ensures the house runs efficiently.

Responsibilities

• Maintains effective and efficient communication between program staff and agency staff.
• Serves as a liaison between the agency and other treatment providers and social service agencies to ensure effective collaboration, communication, and services in support of person-centered goals.
• Monitors monthly progress reports and supports the development and modification of treatment plans and goals, as needed.
• Provides and coordinates supports and services, including individual and group support consistent within the scope of Part 820 licensure.
• Addresses resident satisfaction and works cooperatively with Quality Assurance to resolve complaint issues pertinent to residential programming.
• Conducts annual review of house rules and protocols in conjunction with Quality Assurance and in alignment with any accrediting body, as appropriate.
• Provides supervision to Residential Counselor/CASAC and Residential Counselors to ensure delivery of high-quality supports and services.
• Partners with the Registered Nurse/Health Coordinator to ensure delivery of necessary healthcare.
• Coordinates post-discharge placement and ensures connection to ongoing community-based supports.
• Coordinates transportation services for residents of the program, as needed and appropriate.
• Responsible for continuing education and training, as it relates to program operation.
• Actively participates in meetings, committees, and Quality Improvement Initiatives.
• Develops and ensures delivery of orientation of residents to the program, house, local surroundings, and community resources.
• Conducts urine drug screens and breathalyzer tests with residents according to protocol.
• Regularly completes a physical walkthrough of the facility’s internal and external property and reports any maintenance needs.
• Supports residents in the acquisition of activities of daily living skills, community living, and work readiness skills.
• Holds residents accountable to the core aspects of their recovery program.
• Assists clients in applying de-escalation, problem-solving, and crisis resolution skills.
• Completes written shift observational reports regarding attitudes, behaviors, and contributions to the house and involvement in the recovering community.
• Responds to routine and/or emergency medical needs as required.
• Maintains consistent contact with supervisor.
• Responsible for coordination of monthly staff coverage calendar.
• Performs additional duties, as required.
• Member of the agency’s safety committee.

Requirements

• Fosters the mission of Access through commitment to quality, facilitating and coordinating effective working relationships within the organization and with external partners, and demonstrates respect and dignity to clients and staff.
• Is trustworthy in safeguarding confidential information.
• Adheres to Access's Employee Handbook, Confidentiality, and all applicable policies and protocols.
• Ability to handle sensitive and challenging situations with tact and discretion.
• Ability to provide culturally-competent support.
• Ability to communicate effectively, verbally and in writing.
• Ability to be supportive in a team effort.
• When applicable, maintains current NYS license(s) and/or credentials.

Qualifications

• Master’s Degree with CASAC-M (Credentialed Alcoholism and Substance Abuse Counselor).
• 3 years of experience or training working effectively with those in recovery from substance use disorder.
• 2–5 years of supervisory experience.

Physical Requirements

These physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• Must be capable of accessing all rooms in a 2-story home.
• Able to work in an open-space floor plan.
• Must be capable of moving throughout the workday.
• Occasional lifting of 25+ pounds.

Schedule

Monday–Friday, 8:30 AM – 5:00 PM

Pay

$75,000 annually