Requirements Manager

Key Responsibilities

• Business Requirements Elicitation and Management
• Engage independently with various stakeholders, including developers, peer organizations, and end users to gather business requirements for software development efforts.
• Evaluate requests for completeness by identifying key problem statements, business value propositions, use cases, scope, and other supporting details.
• Facilitate requirements review sessions and working groups with stakeholders to validate requirements, resolve conflicts, and establish consensus on priorities and delivery sequencing.
• Manage and prepare inputs for government acceptance, ensuring that records have appropriate documentation, technical assessments, priority assignments, and relevant decision-making factors.
• Trace requirements from initial requests through analysis, prioritization for Agile Program Increments, and final delivery in production.
• Collaboration and Communication
• Act as the single point of contact for all requirements-related interactions between stakeholders and development teams.
• Engage non-technical and technical audiences in collaborative discussions to align on goals, vision, and prioritization.
• Maintain and manage the requirements backlog, ensuring that user stories are actionable, clear, and technically feasible for Agile Program Increment (PI) planning.
• Prioritize work for upcoming development cycles by partnering with Product Owners, Scrum Masters, and Agile teams during Agile ceremonies.
• Proactively identify and communicate risks, gaps, or potential issues regarding requirements progression to leadership and other stakeholders.
• Process and Change Management
• Serve as a steward of the Requirements Management Process, continually working to refine, optimize, and document updates to the process for greater effectiveness and efficiency.
• Standardize and document process improvements that help bridge the gap between high-level ideas and real-world implementation in software development.
• Support the Change Management process by evaluating the scope and impact of requirement changes, ensuring seamless coordination across related teams and stakeholders.
• Promote adherence to SAFe principles and Agile best practices throughout planning, development, and delivery cycles.

Qualifications

• Bachelor’s degree in a STEM discipline with 5+ years of experience in Requirements Management and Agile implementation.
• Alternatively, Master’s degree with 3+ years of experience; OR 10+ years of demonstrated professional experience in lieu of a degree.
• Familiarity with ServiceNow functionalities and platform capabilities as they relate to IT service management and business process automation.
• Strong communication and organizational skills, with demonstrated ability to engage stakeholders from non-technical and technical audiences (e.g., requestors, developers, Platform Owners, Product Owners).
• 5+ years of experience working in a SETA or related technical advisory/support role, particularly in government programs.
• Familiarity with Agile methodologies (e.g., Scrum, SAFe) and backlog management techniques.
• Active TS/SCI with current poly required to start and must be maintained.

Target salary range

$120,001 - $160,000.