Republic Airways Services - Shuttle Bus Dispatcher

Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs, including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. A Commercial Driver's License (CDL) is not required for this role.

Responsibilities

• Coordinate Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off-campus sites.
• Schedule drivers and maintain proper coverage.
• Communicate information and instructions to drivers (e.g., schedules, route changes, road conditions, accidents, emergencies) advising on situations that may impact scheduled transportation services.
• Collaborate with the Supervisor of drivers to stand-in for the Operations manager when necessary.
• Coordinate with the Supervisor of drivers & Dispatchers to ensure around-the-clock coverage of phone calls, emails, and text messages for seamless department operation.
• Maintain driver work tickets and ensure they are available to drivers with advance notice.
• Receive and maintain all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports).
• Monitor service for timeliness and consistency.
• Assist Shuttle Bus Operations Manager, dispatch supervisor, and driver supervisor with driver training, recruitment, and engagement.
• Follow all company, DOT, OSHA, Drug & Alcohol policies, and other guidelines as required.
• Greet all team members with appropriate greetings ("Good Morning", "Good Afternoon", "Good Evening").
• Establish and maintain clear communications with drivers and management team to ensure consistent, superior customer service.
• Perform other duties as assigned or delegated by the Operations manager and both Supervisors.

Requirements

• Minimum of a High School Diploma or GED equivalent.
• Must be at least 21 years of age due to licensed driving requirements.
• Ability to communicate both verbal and written information to guests and drivers.
• Proven record of following state and federal motor vehicle regulations.
• Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
• Must have working knowledge of DOT rules and regulations and all Republic Drug and Alcohol Policies.
• Must be flexible; seasonal peak schedule changes and weekend work may occur.
• Experience in the use of computers and associated software (Microsoft Office Suite, Teams, Outlook).

Preferred Experience & Certifications

• 2 years’ dispatch experience with a passenger transportation company.
• Be in good standing with Republic Airways.

Benefits

• Travel privileges across 2 major airlines: Delta and United, as well as ZED.
• Competitive benefit package including medical, vision, dental, life, long-term and short-term disability, and AD&D.
• Immediate 401K vesting & company match at 3%.
• Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners.

About the Company

Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean, and Central America under major airline partner brands of American Eagle, Delta Connection, and United Express. We are more than a premier airline; we are a family of over 6,000 professionals who work to encourage, support, and invest in each other both professionally and personally.