Dispatcher, Shuttle Operations

Responsibilities

• Schedule vehicles and drivers for fixed route service.
• Cover open shifts on short notice when necessary.
• Work knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel.
• Be at work every scheduled day, on time and in uniform.
• Courteously assist customers and employees alike by answering any questions they may have.
• If necessary, direct the customer to the Facility Manager for further assistance.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary.
• Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area.
• Assist Facility Managers with other duties as needed.

  Qualifications

  • High School Degree or equivalent.
  • Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.
  • Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
  • Valid state-issued driver’s license with a current address and acceptable driving record.
  • Ability to read, comprehend, write, speak and communicate all aspects of job related information in English.
  • Ability to write simple correspondence and effectively present information in one-on-one and group situations to customers and other employees of the company.
  • Ability to add and subtract, understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours.
  • Maintain a neat and clean appearance and be in complete uniform at all times.
  • Regularly change frequently between a sitting and standing position. Use a phone or two-way radio.

    Benefits

    • Medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.