Reproductive Health Assistant

About the role

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP’s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom.

Responsibilities

• Front Desk
• Performs front desk functions including answering phones and greeting and checking-in patients.
• Verifies patient’s insurance, determines patient payment responsibility at the time of service and posts all charges and payments received at the time of service to the billing system.
• Maintains confidentiality, prepares deposit slips, runs end-of-day reports for delivery of daily deposit to bank as instructed by the Health Center Manager.
• Education
• Conducts patient educational sessions including providing informed consent counseling to ensure that the patient understands and agrees to their medical care.
• Provides clients with accurate information regarding PPGP services, including questions pertaining to contraception, options, and funding sources.
• Laboratory
• Practice proper patient identification, label vials with patient names and dates.
• Determine best method for drawing blood depending on the patient and collect blood samples from patients.
• Prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; and performs other procedures as requested.
• Complies with health center policy on leaving samples for transportation to laboratory.
• Completes tests according to the Clinical Laboratory Improvements Amendments (CLIA) standards and adheres to OSHA regulations when handling biological matter.
• Practice infection control standards at all times when working with patients and equipment.
• Supports patient care delivery by assisting health care providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; and performs other procedures as requested.
• Ultrasound
• Verifies physician orders and procedure to assure accuracy.
• Explains the procedure to patient to ensure understanding.
• Operates all equipment in practice with competence.
• Completes patient scans in a professional and efficient manner.
• Evaluates images in accordance with professional practice standard.
• Participates in quality assurance activities.
• Back Office (FP)
• Sterilizes instruments, gowns, surfaces and other supplies.
• Cleans, disinfects and sterilizes instruments and equipment.
• Operates and maintains Autoclave.
• Conducts daily and weekly spore testing using biological indicators.
• Stocks surgical supplies.
• General Essential Job Functions
• Supports patient care delivery by assisting health care providers during examinations.
• Maintains technical knowledge by attending educational workshops, reviewing professional publications, and participating in relevant webinars.
• Understands and complies with Child and Minor Abuse identification and reporting.
• Maintains confidentiality of all agency information, employee nonpublic personal information (NPI) and personal health information (PHI), as well as records directly or indirectly identifying any person currently or formerly receiving services from PPGP.
• Complies with regulations regarding patient rights.
• Supports and carries out PPGP’s Mission: upholding the standards of high quality sexual and reproductive healthcare; provides education that promotes informed pride and authenticity in sexuality; influences the culture through advocacy to ensure equality in reproductive and sexual decision making.

Qualifications

• High School diploma or equivalent required.
• Ability to work flexible hours, including Saturdays and evenings.
• 1-2 years' experience in a healthcare setting including electronic health records (EHR) experience.
• Prior working knowledge of EPIC (EHR system).
• Program certification i.e. Certified Medical Assistant, Medical Front Office Administration Specialist, Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) Certifications, phlebotomy technician, certified sonogram technician.
• Prior working knowledge of EPIC (EHR system).
• Individual Must:
• Possess excellent reading and comprehension skills.
• Demonstrate self-motivation and ability to work independently within a fast-paced environment.
• Adhere to PPGP’s non-discrimination policies.
• Effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles and sexual orientations and treat individuals with respect and dignity.
• Possess ability to work in a fast-paced environment and maintain a professional posture.
• Possess ability to work in a fast-paced environment and maintain a professional posture.
• Must be free from tuberculosis.
• Travel throughout all parts of the facility, affiliate and community as needed.

Skills

• Excellent reading and comprehension skills.
• Self-motivation and ability to work independently within a fast-paced environment.
• Adherence to PPGP’s non-discrimination policies.
• Effective communication with a diverse group of staff from various professional backgrounds.
• Maintain a positive, professional attitude.
• Time management.
• Thoroughness.
• Attention to detail.
• Accuracy.
• Minimal errors.
• Genuine interest in serving patients and delivering high quality care regardless of specific assignment.

Benefits

Commitment to Justice, Equity, Diversity, and Inclusion (JEDI) PPGP Is Wholly Committed To Fostering A Diverse And Inclusive Organization. We Firmly Commit To The Creation Of An Environment That Values Racial Equity, Diversity, And Inclusion, Where All Individuals Feel They Are Treated Fairly, Respectfully, And Are Empowered To Bring Their Full, Authentic Selves To Work. Our Commitment Is Essential To PPGP’s Mission Of Ensuring Reproductive Freedom As A Fundamental Right For All Individuals. We Are Committed To Supporting Employees, Applicants, Patients, Volunteers And Vendors With Diverse Backgrounds. Our Vision Is To Foster A Workplace Culture That Is A Safe Space Where All Employees Feel Included And Comfortable Sharing Their Experiences. We Demonstrate Our Commitment To Justice, Equity, Diversity, And Inclusion When We Demonstrate And Expect Transparency And Accountability Educate And Support The Development Of Our PPGP Community Practice Effective Communication Foster Trust By Being Responsive To The Needs Of Our PPGP Community Demonstrate The Use Of Inclusive Practices Display The Ability To Cultivate Belonging EOE/AA—PPGP Is An Equal-Opportunity, Drug-Free Employer Committed To Diversity In The Workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA+

Pay

$18.94 per hour 37.5 hour work week