Representative - Inside Sales

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checking customer’s buying history.
• Owes, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• A high school degree or equivalent required; a bachelor’s degree preferred.
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and able to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Working in a team environment.
• Communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Takes action and solves a range of problems that may be difficult but are not typically complex.
• Identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Works independently with general supervision.

Skills

(Not specified)

Benefits

(Not specified)

Pay

$23.42-$29.28 per hour

Schedule

(Not specified)