Representative, Business Development - Residential

About the Role

Spire is seeking a Business Development Representative for Residential who will be responsible for profitably adding new residential customers and expanding gas utilization of existing customers. This role provides comprehensive coverage of an assigned sales territory, keeping abreast of new construction projects and all other activities related to gas sales.

We are committed to understanding the needs of the homes and businesses we serve. We believe that offering our customers the best service means bringing together the best people—those who share our values of safety, inclusion, and integrity.

Responsibilities

• Attract new customers by developing short and long-term strategic goals for assigned sales territory; build key customer relationships, identify business opportunities, and maintain knowledge of current market conditions.
• Identify market influencers (contractors, developers, business owners, architects, engineers, and others) and successfully position the Company to earn business by communicating a value proposition, including preparation of first cost, operating cost, and life cycle cost analyses for various fuel and equipment types as necessary for customer presentations.
• Act as a critical point of contact with customers between internal departments and assist in scheduling activities when necessary.
• Profitably convert customers to natural gas from alternative fuels through prospecting and present energy studies and cost-analysis presentations to potential conversion candidates.
• Use Salesforce to track new business opportunities and monitor progress toward individual and departmental goals.
• Possess a solid working knowledge of the natural gas market and develop skills centered on various industry technologies as assigned by the department manager.
• Utilize internal systems, other departments, and all tools necessary to identify opportunities to streamline projects/opportunities.
• Participate in assigned industry organization functions, including trade organizations, mechanical contractors, architectural and engineering firms, and represent Spire at various company-sponsored entertainment activities, energy-related community functions, and other events as required.
• Understand and successfully communicate natural gas benefits, rebates, and processes to customers.
• Work cross-functionally with other departments to develop marketing materials promoting end-user customer benefits of natural gas.
• Assist in special projects as assigned and communicate project status and results to staff and management.
• All other duties as assigned.

Qualifications

• Bachelor’s degree, required.
• Valid driver’s license, required.
• Three to five years of sales or equivalent experience directly interfacing with customers, preferred.
• Knowledge of the gas industry rates and tariffs, as well as bill calculation, computation of gas consumption, and revenue.
• Familiar with residential and commercial construction schedules.
• Knowledge of natural gas installation codes and standards.
• General understanding of various types of commercial and industrial (C&I) end-user heating and processing equipment, C&I facilities, and general understanding of various natural gas meter sizes/types.
• Ability to read and interpret construction documents and architecture plans.
• Salesforce experience, preferred.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Proficient with Microsoft Outlook, Microsoft Word, Microsoft Excel, and PowerPoint.

Skills

• Ability to demonstrate and master core and job category competencies.
• Strong ethics and integrity, dedication to a safe work environment, and commitment to a diverse workforce.
• Ability to work under pressure and meet tight deadlines.
• Ability to adapt to a fast-moving and changing culture.
• Strong knowledge of Company rules, regulations, rates, and tariffs.
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.
• Ability to work independently and manage time effectively to meet individual goals and deadlines.
• Ability to work as part of a team and display a positive attitude in a dynamic environment.

Schedule

Typically, 8 hours per day, Monday through Friday. Minimal overtime/travel required.

Work Environment

Work is normally performed remotely in the field, in the company vehicle, on construction sites, and occasionally in a shared office environment.