Repossession Specialist M-F 8am-5pm

Essential Duties And Responsibilities

• Cover conduct research, utilize skip tracing tools, and evaluate data from multiple sources to make strategic actionable decisions.
• Submit voluntary, involuntary, and impound repossession assignments/reassignments using multiple systems.
• Monitor daily verbal and written correspondence regarding impounds, contact any third party that has possession of the Bank’s collateral, and negotiate all storage/tow/repair charges.
• Accurately process and document all requests for repossession cancellations and redemptions.
• Reconcile and review vendor invoices to ensure agreed upon charges are paid and process adjustments to post repossession fees.
• Follow state and federal laws to protect both the Bank and the customer.
• Collaborative approach to identify and recommend solutions to issues.
• Consistently meet or exceed commitments as defined by leadership.

Supervisory Responsibilities

None

Minimum Knowledge, Skills And Abilities Required

• High school diploma or equivalent required.
• Minimum 2 years of collections, repossession, or equivalent work experience.
• Excellent verbal and written communication skills.
• Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook.
• Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy.
• Ability to work in a team environment, presenting a professional image and commanding the respect of peers and leadership.
• General knowledge of collection laws, regulations, principles of credit lending, and risk management.
• Utilizes a fair degree of independence and problem solving.
• Ability to multi-task and be flexible while managing change.
• Self-motivated, professional with strong organizational and problem-solving skills.