Repair Services Associate I, 1st Shift M-F 6am-2:30pm

About the role

Performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service.

Essential Duties/Responsibilities

• Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality
• Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools
• Document repair processes, findings, and parts used, ensuring accurate and organized records
• Communicate repair updates and timelines while handling products with care to maintain customer satisfaction
• Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment
• Follow safety protocols and promptly report any safety concerns or equipment issues

Key Skills And Competencies

• Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately
• Manual Dexterity: Comfortable working with tools and small parts to perform repairs
• Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues
• Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge
• Time Management: Ability to prioritize tasks and meet deadlines efficiently
• Teamwork and Collaboration: Willingness to contribute to a positive team environment

Job Requirements

• No diploma required; Basic math and reading/writing skills are needed
• No prior experience required; training will be provided

Position Specific Information

• Travel Requirements: No travel required
• Able to Telework: 5 days in office
• Personal Protective Equipment (PPE) required: No
• Safety Sensitive Role: Yes
• Physical Activity:
  • Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like: Never
  • Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces: Occasionally
  • Moving about to accomplish tasks or moving from one worksite to another: Occasionally
  • Moving objects up to 40 pounds in all directions: Occasionally
  • Moving about to accomplish tasks or moving from one worksite to another: Occasionally
• Environmental Conditions: Exposure to extreme temperatures (high or low): Never
• Outdoor elements such as precipitation and wind: Never
• Noise levels: Occasionally
• Hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes: Never
• Small or enclosed spaces: Never
• No adverse environmental conditions expected: Never
• Physical Demands: Sedentary work that primarily involves sitting or standing

Pay

$15.50 per hour

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.

Benefits

• We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.