Reports Coordinator (Remote)

About the role

American Specialty Health Incorporated (ASH) is seeking a Reports Coordinator to join our Practitioner Contracting/Communications department. The primary responsibilities of this position are the preparation of departmental production reports and assistance with campaign management.

Pay

Hourly wage: $17.84. Compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity, in compliance with state and federal wage and hour laws.

Schedule

This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. A stable internet connection is required with the ability to participate by video in online meetings over a reliable and consistent network. Minimum internet speed: 50 down/10 up Mbps; 100 down/20 up Mbps recommended for higher quality video meetings.

Responsibilities

• Preparation and analysis of department activity reports.
• Compiles, produces, and distributes various weekly reports to team and management including but not limited to: campaign snapshot, group analysis, campaign and recruiter roll up.
• Prepares weekly reports on call activity for each campaign for each recruiter.
• Posts weekly activity and archives history.
• Assists management in preparing monthly production reports for the Practitioner Contracting/Communications Incentive Program to track recruiter activity.
• Assists in ensuring data integrity by viewing report analysis prior to submission to Program Manager and/or Managers.
• Research, compile, analyze and report group adequacies on a per-client and global basis.
• Prepares and updates weekly reports to include client specific reports that capture campaign details and practitioner recruitment activity and determination.
• Prepares and provides month end reports to include KPI’s.
• Assist with technical preparation, maintenance, and evaluation of campaigns.
• Assists in campaign assessment through “available to recruit” practitioner recruitment reports, Practitioner Location Reports, and loading of outside lists prior to campaign launch using Primus and other available resources.
• Assists in CRM campaign loading, assigning, and transferring of records/work lists as directed by management.
• Assists in completing pre/post campaign analyses utilizing Geo Access reports, Practitioner Match reports and Fee Schedule comparisons.
• Assist with various other tasks and special projects.
• Utilizes assessment tools to identify, track, and report CRM use deficiencies or discrepancies by network team.
• Problem solves with management to resolve and improve CRM database performance.
• Reports to management any issues/roadblocks and status of progress on all projects.
• Assists with compilation and preparation of department policies and procedures.
• Assists in department administrative tasks as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• High School Diploma required.
• 2 years experience performing word processing, spreadsheets, and report generation required.
• Experience in health care, health information or related field preferred.
• Proficient in all MS Office applications, including Access, Excel, and Word.
• Ability to work independently.
• Organized, strong analytical skills, time management, excellent verbal and written communication skills required.
• Ability to conduct formal and informal presentations to the team.

Skills

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Physical Requirements

Mobility: Primarily sedentary, able to sit for long periods of time.

• Ability to see, speak, and hear other personnel and/or objects.
• Ability to communicate both in verbal and written form.
• Ability to travel within and around the facility or Work from Home (WFH) environment.
• Capable of using a telephone, computer keyboard, and mouse.
• Ability to lift up to 10 lbs.

Environmental Conditions: Work-from-home (WFH) environment.