Reporting Analyst

Viyahe is expanding its remote team with a Reporting Analyst working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.

Responsibilities

• Prepare and update recurring reports, trackers, and status summaries using data from technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.
• Build and maintain recurring reports, dashboards, and tracking files for key performance measures.
• Investigate unusual values, missing records, and data inconsistencies and document the resolution across travel technology and traveler support.
• Translate analysis into clear summaries that explain trends, changes, exceptions, and business impact for the Viyahe team.
• Maintain calculation logic, filters, metric definitions, and source notes so reporting remains reproducible while supporting travel technology and traveler support.
• Support ad hoc analysis requests while protecting confidential business and customer information.

Requirements

• Relevant analytical training or practical experience; analyst-level experience is preferred for associate roles.
• Strong spreadsheet skills and familiarity with SQL, BI, reporting, or visualization tools.
• Comfort working with large datasets and checking calculations, filters, joins, and source quality.
• Ability to explain analytical findings clearly to technical and non-technical stakeholders.
• Strong problem-solving, documentation, and attention-to-detail skills.
• A pre-employment background check is required.

Pay

$90,500 - $99,500 per year

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate