Replenishment Supervisor

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

About the role

We are looking for a new Replenishment Supervisor to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Inventory Control Manager and is responsible for the oversight, development, and accountability of the Replenishment Team.

Job Type: Full-Time, Exempt
Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Responsibilities

• Lead shift start-up meetings and relay any staffing/volume concerns to the Inventory Control Manager
• Assign work to replenishment associates
• Ensure priority replenishments and non-priority replenishment are completed within the provided deadlines
• Check inventory discrepancies identified during replenishment
• Track performance of each team member and provide consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the replenishment team to establish rapport and provide feedback
• Immediately address all personnel and performance-related incidents that arise
• Ensure the associate’s timecards are accurate and up to date
• Attend and participate in HR Leadership meetings twice a month
• Execute all process improvements developed in partnership with the Inventory Control Manager to support growth
• Execute all projects assigned by the Inventory Control Manager
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements

• High school diploma or GED equivalent
• 1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem-solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment for tasks exceeding 60 pounds)
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Schedule

This role oversees an operation that runs across the following schedules. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

• Sundays from 8:00 a.m. to 4:30 p.m. ET and Monday through Thursday from 11:00 a.m. to 7:30 p.m. ET
• Training for this position will be Monday through Friday from 7:30 a.m. to 4:00 p.m. ET for the first week
• Monday through Friday from 3:00 p.m. to 11:30 p.m.
• Training for this position will be Monday through Friday from 11:00 a.m. to 7:30 p.m. ET for the first week

Pay

$65,000 – $81,000 per year

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• $750 annual professional development budget
• LinkedIn Learning membership
• Company rewards and recognition program
• Monthly catered lunches, team-building activities, out-of-office events, and Micro Markets
• Annual merit and bonus opportunities
• Hands-on training and internal mobility options
• Opportunities to participate in donation drives, employee-nominated contributions, and support for non-profit organizations

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.