Repair Technician

Key Responsibilities

• Performing intermediate repairs on a partial portfolio of handpieces and/or small equipment as assigned by Supervisor
• Performs diagnosis and failure analysis using appropriate test equipment and tooling
• Documents device evaluation, service recommendations, parts required and preventative maintenance feedback on service work orders
• Repairs and performs quality testing of products to established specifications as required
• May provide technical support on a limited portfolio of products as required
• Performs other tasks as assigned by lead or management

Specific Knowledge & Skills

• Ability to read, understand and perform standard procedures and work instructions
• Ability to write routine reports and correspondence
• Basic electrical / mechanical skills desired
• Basic math and logic skills required
• Basic computer skills and software use desired
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

General Skills & Competencies

• Willingness to learn repair of more advanced products
• Ability to work successfully in a team environment
• Ability to work without direct supervision
• Upholds company policies and standards

Minimum Work Experience

• 1 year professional work experience in mechanical, production or skilled trades industries and/or proficiency in relevant repair experience

Preferred Education

• High School Diploma or equivalent
• Additional training or experience in mechanical device repairs

Travel / Physical Demands

• Travel – typically not required
• Position typically works in a manufacturing environment on site where environmental conditions are stable
• May be exposed to higher levels of noise typical in a manufacturing environment
• While performing the duties of this job, the employee routinely is required to sit or stand for extended periods of time; use hands to finger, and operate manual and non-manual machinery; stoop, kneel, crouch, twist, reach, stretch and lift up to 20 pounds
• Position requires that the employee use eye protection using certain equipment/machinery