Rental Supervisor - Winter 26.27

About the Role

Got a knack for solving problems and a love for winter sports gear? Snowshoe is hiring a Ski Rentals Supervisor to ensure a seamless experience for both staff and guests at our rental shops.

Responsibilities

• Perform opening and closing procedures, handle emergencies per policies
• Provide instructions, answer phones, share information
• Promote harmony, resolve conflicts, provide feedback, and share duties
• Enforce schedules, manage breaks, streamline workflows
• Offer information, address complaints, monitor staff training
• Execute delegated tasks, suggest projects, assist with disciplinary actions
• Evaluate employee performance, ensure compliance with procedures, improve efficiency
• Track equipment issues and returns, review overdue contracts, update records
• Oversee housekeeping duties, enforce signage and crowd control
• Adhere to safety guidelines, ensure clean work areas, and use equipment safely
• Pass required certifications, monitor ski technicians' work
• Support overall team objectives and assist with tasks as needed

Qualifications

• High School Diploma or GED preferred
• At least 1 season working in Ski Rentals

Pay

$15.75 per hour

Schedule

Seasonal work involving temporary employment tied to specific times of the year. Start dates: end of November and beginning of December with positions available throughout the season. May require working early mornings, evenings, weekends, and holidays.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more

Housing

Affordable on-mountain employee housing available for rent at 10 Snowshoe Drive, Snowshoe, WV 26209