Rental Sales Agent (JFK Airport)

About the role

You are the first point of contact for our customers – friendly, professional and passionate about sales and service.

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment.

You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction.

You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings.

You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile.

You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact.

You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships.

You possess excellent verbal communication skills and enjoy direct customer interaction.

You are comfortable working in a commission-driven environment and thrive under pressure.

You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours.

You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship.

Responsibilities

• Pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment.
• Prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction.
• Motivated by performance-based earnings, meet and exceed sales goals through successful upselling and cross-selling.
• Handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile.
• Bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships.
• Possess excellent verbal communication skills and enjoy direct customer interaction.
• Work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours.

Requirements

• A valid US driver's license with a clean driving record and authorization to work in the US without sponsorship.

Qualifications

• Proven sales talent with upselling and closing experience, motivated by targets and direct customer contact.
• Experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships.
• Excellent verbal communication skills and enjoyment of direct customer interaction.
• Comfortable working in a commission-driven environment and thriving under pressure.
• Willingness to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours.

Skills

• Customer service orientation.
• Verbal communication skills.
• Ability to build rapport and identify customer needs.
• Confidence in upselling and cross-selling.
• Proficiency in handling customer inquiries with professionalism and urgency.
• Experience in a commission-driven environment.
• Flexibility in working hours, including nights, weekends, and public holidays.

Benefits

• Comprehensive benefits package including healthcare coverage, life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan.
• Paid time off and holidays.
• Bonus plan with an uncapped commission and bonus structure.
• Exclusive employee rentals with family rental options and discounts.
• Uniform and perks including a uniform with weekly dry cleaning.
• Employee assistance program for personal and professional support.

Pay

Earn an hourly rate of $21.00 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $55,000 up to $70,000 with unlimited earning potential.

Schedule

Work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours.