Rental Manager Trainee Program

About the role

The Rental Management Trainee is fast-paced and touches every aspect of the business unit. This program is designed to be completed in 18-24 months. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within, based on performance.

Responsibilities

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle Pm and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

Qualifications

• Bachelor's degree required in business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Must be computer literate intermediate required

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan