Rental Management Trainee

About the role

The Rental Management Trainee program is designed to last 18-24 months and provides comprehensive training in areas such as Finance, Operations, Human Resources, and Sales/Marketing. The role involves supporting location and regional management with operational and administrative tasks.

Responsibilities

• Handle sales and process inbound calls and outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes including Vehicle PM and cleanliness standards
• Meet overall Ryder market share by executing sales and marketing initiatives
• Ensure compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain relationships and grow the customer base
• On a voluntary basis, perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business Administration or a related field
• One (1) year or more customer service experience with issue resolution
• Intermediate computer literacy

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Flexibility to work in a fast-paced, dynamic environment
• Self-motivated, self-directed, and able to focus on multiple projects simultaneously
• Ability to create and maintain professional relationships within all levels of the organization
• Detail-oriented with strong follow-up practices
• Possess a high degree of common sense and the ability to learn quickly
• Computer literate (intermediate required)

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan