Rental Management Trainee

About the role

The Rental Management Trainee program is designed to last 18-24 months and offers comprehensive training in areas such as Finance, Operations, Human Resources, and Sales & Marketing. The role involves supporting both operational and administrative tasks at the location and regional levels.

Responsibilities

• Handle sales and process inbound calls and outbound solicitations
• Maintain current and accurate data within the company's marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes, including Vehicle PM and cleanliness standards
• Meet overall Ryder market share by executing sales and marketing initiatives
• Ensure compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain relationships and grow the customer base
• Perform on-call representative duties on a voluntary and scheduled basis

Qualifications

• Bachelor's degree in Business Administration or a related field
• One (1) year or more experience in customer service with issue resolution
• Intermediate computer literacy

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Flexibility to work in a fast-paced, dynamic environment
• Self-motivated, self-directed, and able to focus on multiple projects simultaneously
• Ability to create and maintain professional relationships within all organizational levels
• Detail-oriented with strong follow-up practices
• Aptitude to learn quickly
• Computer literate (intermediate)
• Ability to relocate within the region/US after the training program

Benefits

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave. Additionally, there is a tax-advantaged 401(k) retirement savings plan available.

Compensation

The compensation for this position is a Salaried range of $50,000 to $54,000 per year, influenced by various factors including experience, education, and work location.