Rental General Mechanic

About Us

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

What You Will Do

• Diagnose, service, repair, and prepare rental equipment including Caterpillar, JLG and Genie scissors and boom lifts along with other brands in the Cat Rental Store Fleet.
• Work largely independently with guidance from supervisors or service mentors.
• Report to the Rental Store Manager or Service Manager and serve customers of the Rental Store.

Essential Duties & Responsibilities

• Read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Work with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; demonstrate proficiency in the use of test equipment.
• Ensure high quality repair service on rental equipment and engines, respond to customer needs in a positive, safe, and timely manner, and ensure maximum value for work is performed.
• Possess and maintain a current, valid state driver’s license. CDL may be required for some positions.
• Work standard five-day work schedules, including daily and weekly overtime hours, and occasional weekend hours as required.
• Frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
• Able to work in situations where hazards may be present.
• Other duties as assigned.

What We Expect Of You

• Basic Qualifications: Gas and diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required. Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working with rental equipment. Knowledge, Technical Skill, & Abilities: Must be able to communicate via email effectively and efficiently (MS Outlook, Word, Excel, etc.). Must develop functional ability in the use of proprietary (i.e., Caterpillar, etc.) software and/or technologies. Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches. Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus. Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful. Excellent communication skills.

The Basics

• Variety of medical plan options, including a no-cost option.
• Vision and dental insurance.
• Employer-paid short-term and long-term disability insurance.
• Employer-paid basic life insurance.
• Up to 15 days of Paid Time Off annually with increase after five years of service.
• Employee Assistance Program (EAP).

What's In It For You

• Competitive pay.
• Exposure to world-class CAT training and development.
• Tuition Reimbursement.
• Took care of tool purchase assistance to buy high-quality tools at deep discounts.
• Annual stipend toward the purchase of work boots.
• Company Incentive Bonus Program.
• Paid Veteran holiday annually to all service members.
• Training and Development programs.
• Work uniforms and professional cleaning services.
• Financial Wellness programs.

Compensation

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background.

Equal Opportunity Employer

Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.