Rental Field Tech

About the role

The Rental Field Technician I provides high-quality repair service on equipment to respond to customer needs in a positive, caring, and timely manner, ensuring maximum value for work performed.

Responsibilities

• Complete assigned jobs and tasks to meet flat-rate times and re-do metrics.
• Complete related paperwork and access databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, give recommendations for repairs, and make all critical Rental and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.
• Mentor Rental team members.

Requirements

• High school diploma or GED; or one to three years of related experience and/or training; or equivalent combination of education and experience.
• CDL preferred.
• Ability to complete and/or obtain any required licenses, certifications, and/or registrations.
• Adequate tooling to perform duties (must be able to obtain or currently possess).
• Knowledge of database software, internet software, manufacturing software, and order processing systems.
• Valid driver’s license and clean driving record.
• Must be 21 or older.
• Flexibility to work various schedules, including shift work, required overtime, and on-call.
• Successfully complete Work Steps assessment.

Work Environment

• Regularly required to stand, walk, use hands, reach, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb or balance.
• Occasionally required to sit or smell.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
• Frequently exposed to wet and/or humid conditions, high or precarious places, fumes or airborne particles, outside weather conditions, extreme cold, and extreme heat.
• Occasionally exposed to risk of electrical shock and vibration.
• Noise level in the work environment is usually moderate.
• Required travel up to 10%.
• This position is considered safety-sensitive.

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance.