Rental Events Sales Manager

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values: inclusive, passionate, brave, and empathic. SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time.

About the role

The Rental Events Sales Manager is the qualifying point of contact for rental event inquiries and looks to leverage opportunities to drive strong revenue and strategic sales for the external facility rental program. Working under the supervision of the Associate Director of Rental Events and in partnership with the Rental Events Operations Manager, the position is responsible for the promotion, sales, reporting, and contracting of SFMOMA’s event space for private events. Responsible for one direct report. The Rental Events Sales Manager also leads the department in developing and diversifying SFMOMA’s segmentation markets.

Responsibilities

• Achieves department sales goals, consistently hitting and exceeding the target sales goal.
• Develops strong ties with key customers, repeat clients, vendors, and accounts, proactively understanding trends and responding to challenges and issues in the market.
• Manages and owns the contracting process from preparation to negotiation and final signatures. Works with Associate Director in negotiation of legal language, discounts, and sales incentives.
• Understands and manages budget revenue goals and demonstrates museum operational knowledge in the sales process.
• Actively prospects and develops new business, including outside sales calls, attending local tradeshows, networking, and industry events, using great customer service as a focus.
• Directs, supervises, and sets expectations of the coordinator position. Responsible for the training, development, and support of that role.
• Meets with clients, vendors, and decision-makers for site tours and manages the sales process from initial contact through final booked event.
• Drives revenue and creatively develops all market segments: Corporate, Social, and Wedding.
• Develops, maintains, and evolves the ongoing sales pipeline, revenue, and financial tracker.
• Responsible for communicating the weekly Sales Report.
• Ensures timely client follow-up, within 48 hours, before and after sales calls, event inquiries, and sales leads.
• Articulates and demonstrates working knowledge of all public areas of the Museum.
• Performs duties as assigned, supporting the Enterprise Events team as a whole.

Requirements

• Bachelor’s Degree from an accredited college or university, or equivalent experience.
• Minimum of three (3) years in hospitality or event sales experience. Experience must include prospecting, sales calls, and proven negotiation to closing skills.
• Managing or supervising a direct report is preferred.
• Excellent organization and communication skills with great attention to detail.
• Self-motivated and proactive, able to act independently.
• Ability to work flexible hours, including nights and weekends as appropriate for the business.
• Proficient in Customer Relationship Management database (Artifax, Tessitura, Asana).
• Proficient in Microsoft Suite of Office products (Word, Excel, Teams, PowerPoint).
• Ability to work under deadlines and time constraints; multi-task without compromising quality or attitude.
• Excellent phone, video, and email demeanor and can easily create rapport at all levels.
• General event operations knowledge: timelines, staffing, floor plans, loading in and out, handheld radios, etc.
• Willingness to work flexible hours, supporting the Events team as needed. Must be able to lift 30 lbs.

Schedule

Full Time, 35 hours/week, at least three days working onsite, occasional evenings and weekends.

Pay

$71,357 - $82,750 a year

Benefits

• Paid Time Off (PTO)
• Medical, Dental, and Vision insurance
• Flexible Spending Accounts
• Pet Insurance
• Life and AD&D Coverage
• Disability Insurance
• Mental Health and Wellness Benefits
• Discount Programs
• Pre-Tax Commuter Benefits
• 403(b) Retirement Savings Plan
• SFMOMA Membership