Rental Coordinator (On-Site)

About the role

This fast-moving and rewarding position involves helping customers solve real-world problems with industry-leading Cat® Construction equipment. The Rental Coordinator works on-premise at the hiring branch, providing rental support to ensure excellent customer service.

Responsibilities

• Provide rental support to the Rental Sales Team
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements using Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks and ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Requirements

• High School Diploma or GED; 2 or 4 year degree preferred
• Customer focus, attention to detail, dependability, efficiency, planning, and organization
• Ability to multi-task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Physical Requirements

• Walking, talking, hearing
• Working conditions may be both indoor and outdoor; noise level may be moderate at times

About Ziegler

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2,400 employees across 30+ locations in Minnesota, Iowa, and northern Missouri. Ziegler’s philosophy is that if the customer is successful, then Ziegler will be successful. The company is committed to providing employees with a great work environment, the right tools for career development, competitive benefits, work/life balance, and ongoing professional development and training.

Pay

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900. Starting wage is dependent on skills, experience, and education.

Benefits

• Health, Dental, Vision, and Life Insurance
• 15 days of PTO your first year (accrual starts day 1)
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account) – Ziegler contributes up to $1,000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance