Rental Coordinator (On-Site)

About the role

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.

Schedule

• Monday–Friday, 7:30 a.m.–5:00 p.m.
• Overtime opportunities may arise periodically, though they are not guaranteed

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Qualifications

• High School Diploma or GED; 2 or 4 year degree preferred
• Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi-task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Physical requirements

• Walking, talking, hearing
• Working conditions may be both indoor and outdoor; noise level may be moderate at times

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

Pay

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900. Starting wage is dependent on skills, experience, and education.