Rental Coordinator (On-Site)

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Maintain rental reports to manage daily tasks and ensure process compliance
• Cook and maintain knowledge of rental fleet equipment and their applications
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Avoidance of inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Avoidance of special projects and training when needed

Qualifications

• High School Diploma or GED; 2 or 4 year degree preferred
• Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge
• Minimum Physical Requirements: Walking, talking, hearing

Benefits

• Starting wage is dependent on skills, experience, and education.
• Full time positions are benefits eligible which includes: Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 19 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount