Rental Administrator
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, after‑sales service, and digital retail solutions. The company invests in people, technology, and operational excellence to shape the future of the automotive industry, emphasizing a better experience for customers that starts with an exemplary experience for employees.
About the role
The Rental Administrator supports Group 1 BMW of Arlington by overseeing the daily operations of the rental and loaner fleet. This detail‑oriented, customer‑focused position ensures vehicles are available, properly assigned, documented, and maintained, acting as a liaison between customers, the service department, and accounting to provide a smooth rental experience and accurate recordkeeping.
Responsibilities
- Coordinate loaner and rental vehicle reservations.
- Check vehicles in and out to customers.
- Verify driver’s licenses, insurance, and rental agreements.
- Maintain accurate fleet inventory records.
- Monitor vehicle availability, mileage, registration, and maintenance needs.
- Process rental contracts, payments, and billing.
- Work closely with the service department to provide loaner vehicles for service customers.
- Track vehicle damage and coordinate repairs when necessary.
- Prepare reports related to fleet utilization and revenue.
- Ensure compliance with dealership policies, insurance requirements, and state regulations.
Qualifications
- Previous dealership experience preferred.
- Loaner fleet or rental vehicle experience a plus.
- Strong customer service and communication skills.
- Excellent organizational and administrative abilities.
- Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) preferred.
- Ability to multitask in a fast‑paced environment.
- Proficiency with Microsoft Office and data entry.
- Valid driver’s license with a clean driving record.