Renewal Manager | Housing

About the role

EliseAI is seeking a Renewals Manager to own the customer renewal motion end-to-end, including forecasting, negotiation, process design, and expansion discovery. This role directly locks in multi-year revenue and identifies new ARR.

Responsibilities

• Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
• Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
• Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
• Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
• Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
• Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities

Requirements

• 5+ years of relevant experience in a client-facing, quota-carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
• Demonstrated experience in consistently meeting and exceeding quotas
• Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
• Effective communicator with strong interpersonal and collaboration skills
• Bonus: Experience working in real estate or prop tech
• Willingness to work in person at our office at least 4 days a week

Why Top Sales Talent Joins EliseAI

Backed by Andreessen Horowitz, pioneering agentic AI to transform how property management operates. $200M+ ARR with 100% year-over-year growth. 5M units and 1 in 6 apartments in the U.S. powered by EliseAI. Proven product-market fit and rapid industry adoption. High-ACV, fast-moving deals and consistently strong team attainment. Top three AEs on pace to book $65M+ in ARR this year. Ranked among the top sales organizations on RepVue. Move at rocket speed, build something massive. We're scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Job Compensation Range

OTE range for this role $115,000 (150,000 OTE). EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and bonus depending on the role. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role is eligible for commission based compensation.