Remote Volunteer User Experience Designer — iLevelUP

Responsibilities

• Translate approved goals and research findings into personas or need statements, journeys, task flows, and experience requirements
• Organize navigation, information architecture, onboarding, help, feedback, and recovery experiences
• Create low- and mid-fidelity wireframes and prototypes for collaborative review
• Plan ethical usability activities with UX research and safeguarding owners
• Identify accessibility, privacy, trust, comprehension, motivation, and technology-access barriers
• Collaborate with product, content, UI, development, accessibility, support, and program volunteers
• Document assumptions, decisions, open questions, evidence, and measurement plans
• Avoid manipulative patterns, unsupported assumptions, unnecessary data collection, or unapproved participant contact
• Protect all research and participant information

Qualifications

• Experience in UX, product design, service design, information architecture, education technology, or human-centered design
• Strong user flows, wireframing, prototyping, facilitation, synthesis, and systems thinking
• Familiarity with accessibility, privacy, youth research ethics, trauma-informed practice, and low-bandwidth design
• Portfolio or work samples are helpful
• At least 21 years old and willing to complete screening and confidentiality requirements